SMS Terms & Conditions
Last Updated: January 9, 2026
Program Overview
Greenwood Hall (operated by Greenwood Capital Realty, LLC) offers an optional SMS text messaging program to provide customers with important information about their venue tours, event bookings, and account status. By opting in to receive text messages, you agree to the terms outlined on this page.
Business Information
Business Name: Greenwood Capital Realty, LLC (d/b/a Greenwood Hall)
Address: 58 Greenwood Avenue, East Islip, NY 11730
Phone: 631-206-5110
Email: setup@greenwood-hall.com
1. Types of Messages You Will Receive
When you opt in to receive text messages from Greenwood Hall, you may receive the following types of messages:
| Message Type | Description |
|---|---|
| Tour Reminders | Reminders about your scheduled venue tour appointment |
| Booking Confirmations | Confirmation of your event booking and reservation details |
| Event Reminders | Reminders about your upcoming event date |
| Payment Reminders | Notifications about upcoming or overdue balance payments |
| Booking Follow-ups | Follow-up messages if you started a booking but did not complete it |
| Post-Tour Follow-ups | Follow-up messages after your venue tour to assist with booking |
| Important Updates | Critical information about your booking, venue changes, or account |
We do not send marketing or promotional text messages. All messages are transactional and directly related to your interactions with Greenwood Hall (tours, bookings, payments, and follow-ups).
2. Message Frequency
Message frequency varies based on your interactions with Greenwood Hall. You can expect to receive approximately 1-10 messages per month depending on your booking activity. For example:
- Tour scheduled: 1-2 reminder messages
- Booking made: 2-4 messages (confirmation, reminders, payment notices)
- Incomplete booking: 1-2 follow-up messages
- Overdue payment: 1-3 reminder messages
3. How to Opt In (Consent)
You must provide express written consent before receiving any text messages from Greenwood Hall. You can opt in through the following methods:
- Online Booking Form: By checking the SMS consent checkbox when scheduling a tour or making a booking on our website
- Paper Form: By signing the SMS consent section on our physical booking contract
- Text Keyword: By texting JOIN or START to our business number
Consent Disclosure
By opting in, you consent to receive automated text messages from Greenwood Hall at the phone number you provided. You understand that:
- Consent is not required to purchase services or book an event
- Message and data rates may apply
- You can opt out at any time by replying STOP
- Message frequency varies based on your booking activity
4. How to Opt Out (Stop Messages)
To Stop Receiving Text Messages
You can opt out of text messages at any time by using any of these methods:
- Reply STOP to any message you receive from us
- Reply UNSUBSCRIBE, CANCEL, END, or QUIT
- Call us at 631-206-5110
- Email us at setup@greenwood-hall.com
After you opt out: You will receive one final confirmation message stating you have been unsubscribed. You will not receive any further text messages unless you opt in again.
5. How to Get Help
Need Assistance?
If you need help or have questions about our text messaging program:
- Reply HELP to any message for assistance
- Call us at 631-206-5110
- Email us at setup@greenwood-hall.com
When you text HELP: You will receive a message with our business name, contact information, and instructions on how to opt out.
6. Costs & Carrier Information
Message and data rates may apply. Text messaging rates are determined by your mobile carrier and your specific mobile plan. Greenwood Hall does not charge any fees for sending or receiving text messages, but your carrier may.
Carrier Disclaimer: Carriers (AT&T, Verizon, T-Mobile, etc.) are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your network provider.
Supported Carriers: Our SMS program is supported by all major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, U.S. Cellular, and most regional carriers.
7. Privacy & Data Protection
Your phone number and SMS consent information are protected in accordance with our Privacy Policy.
- We do not sell, rent, or share your phone number with third parties for marketing purposes
- Your phone number is only used for the purposes described in this SMS Terms & Conditions
- We use a secure SMS service provider to deliver messages
- We maintain records of your consent (date, time, method) for compliance purposes
- Consent records are retained for a minimum of 4 years
8. Terms & Conditions
- You must be 18 years of age or older to opt in to our SMS program
- You must be the owner or authorized user of the mobile device and phone number provided
- By opting in, you confirm that the phone number provided is yours and that you are authorized to receive text messages at that number
- We reserve the right to modify or discontinue the SMS program at any time
- These SMS Terms are subject to our full Terms of Service
9. Changes to SMS Terms
We may update these SMS Terms & Conditions from time to time. If we make material changes, we will notify you via text message or email. Continued participation in our SMS program after changes are posted constitutes acceptance of the updated terms.
Quick Reference
To Stop Messages:
Reply STOP
To Get Help:
Reply HELP
Business:
Greenwood Hall
Phone:
631-206-5110
10. Contact Us
For questions about these SMS Terms & Conditions or our text messaging program, contact us:
Greenwood Capital Realty, LLC (d/b/a Greenwood Hall)
58 Greenwood Avenue, East Islip, NY 11730
Phone: 631-206-5110
Email: setup@greenwood-hall.com